Terms & Conditions

Placement of orders

Orders are to be placed at least 8 hours prior to delivery for same day delivery date.  In case of certain cakes or custom orders, the order has to be placed 24 hours before. The orders can be canceled before 9 am on the date of delivery but if the order has been processed we cannot cancel it. Products already in the process of delivery cannot be canceled.

However if the product is defective or not in accordance with the order full amount will be refunded.

Order Confirmation

On receiving your order we notify you over e-mail or call/sms to confirm the order. If you do not receive confirmation, please contact us immediately.

Delivery

We can arrange for the delivery of orders only in select areas of Bangalore. Free Delivery is only for orders above Rs 500. Our representative will call you at the end point of delivery (ie. security checkpoints in apartment or offices,doorstep). If you are not available inspite of several attempts, we will send you an SMS regarding the same. We will wait for 10 minutes, however if we are still unable to reach you shall be intimated to collect your order at our store which can be located in the contact us page. Refunds will not be possible.

Delivery is available in selected areas only. Please check your service availability by entering your Pin Code in the Home page or product pages.

Pricing

All prices are inclusive taxes. Prices subject to change without prior notice.

Prices prevailing at the time of delivery will be charged.

Disputes

All disputes subject to Bangalore Courts Jurisdiction.

Important Note: The products may actually vary from the actual display on the website. Also since the cakes are prepared by different bakers they might vary in look from the previous times of transaction.

© Copyrights Iyengars' Bakery 2017